Industry Insights

Hotels Are Replacing the Mini-Bar With 24/7 Smart Markets

Guests want a Diet Coke at midnight, not a $14 mini-bar Snickers. Smart markets are quietly transforming hotel pantries.

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By Blu Tree Markets • Published May 28, 20254 min read

Last updated

Mini-bars are dying for a reason — guests hate the markups and hotels hate the spoilage. Branded grab-and-go markets in the lobby solve both sides of the problem.

Modern smart markets operate 24/7 with no staffing, charge directly to the room or a card, and keep margins healthy on grab-and-go essentials: drinks, snacks, OTC items, and quick breakfasts.

Properties that have made the switch report higher guest satisfaction scores and lower F&B labor cost — a 24/7 amenity guests genuinely use, with none of the spoilage headache.

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