Industry Insights
How Workplace Refreshment Permanently Changed Post-2020
Touchless, cashless, and individually packaged are no longer 'nice to have' — they're table stakes.
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By Blu Tree Markets • Published October 22, 2024 • 5 min read
Last updated
The pandemic accelerated trends that were already brewing: employees expect touchless payment, individually packaged food, and on-demand availability instead of communal coffee carafes and shared snack bowls.
Smart markets and AI kiosks were uniquely positioned to deliver on all of those expectations — and adoption has only accelerated since.
Looking forward, we expect cashless, app-integrated, and personalized refreshment experiences to become the default at every serious employer.
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